Contact us

For efficient handling and tracking purposes we prefer email contact. For general issues we are available at info@nl-ix.net. For sales issues we are available at sales@nl-ix.net.

Office address

Raamweg 17
2596 HL  Den Haag
The Netherlands
+31 (0)70 365 36 88 (voice)
+31 (0)70 392 22 16 (fax)

NOC contact

For non-urgent matters our Network Operations Center can be reached at noc@nl-ix.net. For urgent issues, our NOC is available during office hours on telephone number +31 (0)70 365 36 88.

	Office hours	Outside office hours
Non-urgent	noc@nl-ix.net
Urgent	+31 (0)70 365 36 88	24*7 number (*)

(*) For reporting urgent issues (outages) outside office hours NL-ix customers receive a 24*7 telephone number during the connection process. Please leave your name, telephone number and a brief description of the issue and we will contact you as soon as possible.